COVID-19 cases in our stores
We take each confirmed case of COVID-19 infection among our associates extremely seriously. To ensure the health and safety of our associates and customers, we rigorously apply public health authorities’ recommendations and guidelines. We proceed to an extensive cleaning and disinfecting of the premises, measures that are in addition to the enhanced cleaning and disinfecting measures already in place. Associates identified as having been in close contact with the infected associate are put on preventive paid quarantine at home. We also communicate with our customers to inform them of the situation and let them know of action taken in response to it (e.g., through social media postings).
You will find below information about the stores for which we have been notified of a positive COVID-19 diagnosis among our staff. We will strive to update this content in the best possible delay as more information becomes available and as the situation evolves.
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Date |
Store |
Action taken |
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October 2, 2020 |
RONA L’entrepôt Trois-Rivières 4025, boulevard des Récollets, Trois-Rivières, Quebec |
The associate last worked on September 28. We were informed of their diagnosis on October 2. We proceeded to an extensive cleaning and disinfecting of the premises on October 2 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 3. |
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October 3, 2020 |
RONA Boucherville 280, boulevard du Fort St-Louis, Boucherville Québec |
The associate last worked on September 30. We were informed of their diagnosis on October 3. We proceeded to an extensive cleaning and disinfecting of the premises on October 3 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 4. |
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October 3, 2020 |
Réno-Dépôt Laval 1505, boulevard Le Corbusier, Laval, Québec |
The associate last worked on September 27. We were informed of their diagnosis on October 3. We proceeded to an extensive cleaning and disinfecting of the premises on October 3 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 4. |
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October 4, 2020 |
RONA Home & Garden Scarborough Golden Mile 768 Warden Avenue, Scarborough, Ontario
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The associate last worked on September 27. We were informed of their diagnosis on October 4. We proceeded to an extensive cleaning and disinfecting of the premises on October 4 after closing the store. We also duly notified local public health authorities of the situation before reopening the store on October 5. |
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October 7, 2020 |
Lowe’s North Brampton 10111 Heart Lake Road, Brampton, Ontario |
The associate last worked on September 30. We were informed of their diagnosis on October 6. We proceeded to an extensive cleaning and disinfecting of the premises on October 6 after closing the store. We also duly notified local public health authorities of the situation before reopening the store on October 7. |
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October 7, 2020 |
Lowe’s West Scarborough 800 Warden Avenue, Scarborough, Ontario |
The associate last worked on October 1. We were informed of their diagnosis on October 6. We proceeded to an extensive cleaning and disinfecting of the premises on October 6 after closing the store. We also duly notified local public health authorities of the situation before reopening the store on October 7.
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October 7, 2020 |
Réno-Dépôt Rosemère 1, boulevard Bouthillier, Rosemère, Quebec
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The associate last worked on September 23, i.e. 14 days ago. We were informed of their diagnosis on October 7. We proceeded to an extensive cleaning and disinfecting of the premises on October 7 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 8. |
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October 7, 2020 |
RONA Oakville (Speers Road) 399 Speers Road, Oakville, Ontario |
The associate last worked on September 27. We were informed of their diagnosis on October 7. We proceeded to an extensive cleaning and disinfecting of the premises on October 7 after closing the store. We also duly notified local public health authorities of the situation before reopening the store on October 8. |
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October 8, 2020 |
RONA L’Entrepôt Laval 3065, boulevard le Carrefour, Laval, Québec
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The associate last worked on October 3. We were informed of their diagnosis on October 8. We proceeded to an extensive cleaning and disinfecting of the premises on October 8 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 9.
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October 8, 2020 |
Réno-Dépôt Anjou 10200, rue Renaude-Lapointe, Anjou, Québec |
The associate last worked on October 4. We were informed of their diagnosis on October 8. We proceeded to an extensive cleaning and disinfecting of the premises on October 8 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 9.
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October 9, 2020 |
Réno-Dépôt Beauport 225, avenue Joseph Casavant, Québec, Québec |
The associate last worked on October 3. We were informed of their diagnosis on October 9. We proceeded to an extensive cleaning and disinfecting of the premises on October 9 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 10.
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October 9, 2020 |
RONA L’Entrepôt Laval 3065, boulevard le Carrefour, Laval, Québec
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The associate last worked on October 5, i.e. before we proceeded to an extensive cleaning and disinfecting of the premises on October 8. We duly notified local public health authorities of the situation and discussed the measures taken at the store with them, and the store remains open.
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October 9, 2020 |
RONA Home & Garden Scarborough Golden Mile 768 Warden Avenue, Scarborough, Ontario
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The associate last worked on October 7. We were informed of their diagnosis on October 9. We proceeded to an extensive cleaning and disinfecting of the premises on October 9 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them, and the store remains open.
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October 10, 2020 |
RONA L'Entrepôt Gatineau (Le Plateau) 165, boulevard du Plateau, Gatineau, Quebec |
The associate last worked on October 8. We were informed of their diagnosis on October 10. We proceeded to an extensive cleaning and disinfecting of the premises on October 10 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 11. |
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October 12, 2020 |
Lowe’s South Etobicoke 1604 The Queensway, Toronto, Ontario |
The associates last worked on October 6. We were informed of their condition on October 12. We proceeded to an extensive cleaning and disinfecting of the premises on October 12. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before opening the store on October 13.
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October 13, 2020 |
Lowe’s Calgary Crossiron 300-261199 Crossiron Boulevard, Rocky View County, Alberta |
The associate last worked on September 30. We were informed of their diagnosis late on October 12. We proceeded to an extensive cleaning and disinfecting of the premises on October 13 after closing the store. We also duly notified local public health authorities of the situation before reopening the store on October 14. |
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October 13, 2020 |
Lowe’s East Winnipeg 775 Panet Road, Winnipeg, Manitoba
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The associate last worked on October 5. We were informed of their diagnosis on October 13. We proceeded to an extensive cleaning and disinfecting of the premises on October 13 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 14.
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October 14, 2020 |
Réno-Dépôt Charlemagne 110, rue Émile-Despins, Charlemagne, Quebec |
The associates last worked on October 12 and 13 respectively. We were informed of their condition on October 14. We proceeded to an extensive cleaning and disinfecting of the premises on October 14. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before opening the store on October 15. |
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October 15, 2020 |
Réno-Dépôt Rosemère 1, boulevard Bouthillier, Rosemère, Quebec
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The associate last worked on October 13. We were informed of their diagnosis on October 15. We proceeded to an extensive cleaning and disinfecting of the premises on October 15 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 16. |
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October 16, 2020 |
Lowe’s North Brampton 10111 Heart Lake Road, Brampton, Ontario |
The associate last worked on October 7. We were informed of their diagnosis on October 16. We proceeded to an extensive cleaning and disinfecting of the premises on October 16 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 17.
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October 16, 2020 |
Lowe’s Calgary Crossiron 300-261199 Crossiron Boulevard, Rocky View County, Alberta |
The associate last worked on October 11. We were informed of their diagnosis on October 16. We proceeded to an extensive cleaning and disinfecting of the premises on October 16 after closing the store. We also duly notified local public health authorities of the situation before reopening the store on October 17.
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October 17, 2020 |
Réno-Dépôt Sainte-Foy 3131, avenue Blaise-Pascal, Québec, Quebec |
The associate last worked on October 10. We were informed of their diagnosis on October 17. We proceeded to an extensive cleaning and disinfecting of the premises on October 17 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 18.
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October 17, 2020 |
RONA Surrey (Fleetwood) 16659 Fraser Highway, Surrey, British Columbia |
The associate last worked on October 10. We were informed of their diagnosis on October 17. We proceeded to an extensive cleaning and disinfecting of the premises on October 17 after closing the store. We also duly notified local public health authorities of the situation before reopening the store on October 18.
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October 20, 2020 |
Réno-Dépôt Saint-Hubert 5035, boulevard Cousineau, Saint-Hubert, Quebec |
The associate last worked on October 17. We were informed of their diagnosis on October 20. We proceeded to an extensive cleaning and disinfecting of the premises on October 20 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 21. *We encourage customers who visited the store between October 9 and 17, inclusive, to monitor for symptoms until October 31, inclusive (for those who visited the store on October 17), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed. |
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October 20, 2020 |
RONA Etobicoke (Martin Grove) 1170 Martin Grove Road, Etobicoke, Ontario |
The associate last worked on October 16. We were informed of their diagnosis on October 20. We proceeded to an extensive cleaning and disinfecting of the premises on October 20 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 21.
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October 20, 2020 |
RONA Boisbriand 4250, boulevard de la Grande-Allée, Boisbriand, Quebec |
The associates last worked on October 19 and 20, respectively. We were informed of their condition on October 20. We proceeded to an extensive cleaning and disinfecting of the premises on October 20 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 21. *We encourage customers who visited the store between October 7-9 or October 13-20, inclusive, to monitor for symptoms until November 3 inclusive (for those who visited the store on October 20), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed. |
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October 21, 2020 |
RONA Home & Garden Brampton 50 Gillingham Drive, Brampton, Ontario |
The associate last worked on October 16. We were informed of their diagnosis on October 21. We proceeded to an extensive cleaning and disinfecting of the premises on October 21 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 22.
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October 22, 2020 |
Lowe’s North Scarborough 6005 Steeles Avenue, Scarborough, Ontario |
The associate last worked on October 22. We were informed of their diagnosis on October 22. We proceeded to an extensive cleaning and disinfecting of the premises on October 22 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 23. *We encourage customers who visited the store between October 9-22 inclusive, to monitor for symptoms until November 5 inclusive (for those who visited the store on October 22), and call Telehealth Ontario at1-866-797-0000 if needed. |
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October 23, 2020 |
RONA L'Entrepôt Gatineau (Le Plateau) 165, boulevard du Plateau, Gatineau, Quebec |
The associate last worked on October 17. We were informed of their diagnosis on October 23. We proceeded to an extensive cleaning and disinfecting of the premises on October 23 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 24. *We encourage customers who visited the store on October 12 or 13, or between October 15-17, inclusive, to monitor for symptoms until October 31 inclusive (for those who visited the store on October 17), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed. |
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October 23, 2020 |
RONA Home & Garden Calgary Sunridge 2665 32nd Street N.E., Calgary, Alberta
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The associate last worked on October 17. We were informed of their diagnosis on October 23. We proceeded to an extensive cleaning and disinfecting of the premises on October 23 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 24. *We encourage customers who visited the store between October 12-17 inclusive, to monitor for symptoms until October 31 inclusive (for those who visited the store on October 17), and call Alberta Health Link 811 if needed. |
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October 23, 2020 |
Lowe’s Edmonton West 10225 186 Street NW, Edmonton, Alberta |
The associate last worked on October 18. We were informed of their diagnosis on October 23. We proceeded to an extensive cleaning and disinfecting of the premises on October 23 after closing the store. We also duly notified local public health authorities of the situation before reopening the store on October 24. *We encourage customers who visited the store on October 10, 11, 17 or 18, to monitor for symptoms until November 1 inclusive (for those who visited the store on October 18), and call Alberta Health Link 811 if needed. |
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October 24, 2020 |
RONA Saint-Constant 254, Montée Saint-Régis, Saint-Constant, Quebec |
The associates last worked on October 22. We were informed of their diagnosis late on October 24 and October 25. We proceeded to an extensive cleaning and disinfecting of the premises on October 25 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 26. *We encourage customers who visited the store between October 12-16 inclusive, or between October 19-22 inclusive, to monitor for symptoms until November 5 inclusive (for those who visited the store on October 22), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed. Furthermore, given that one of the associates was in contact with a very limited number of customers due to the nature of their role, we were able to identify those with whom they were recently in contact with and are contacting them individually to inform them of the situation.
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October 24, 2020 |
RONA L’entrepôt Brossard (Dix30) 9800, boulevard Leduc, Brossard, Quebec
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The associate last worked on October 23. We were informed of their condition late on October 24. We proceeded to an extensive cleaning and disinfecting of the premises on October 25 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 26. *We encourage customers who visited the store between October 12-16 inclusive, or between October 19-23 inclusive, to monitor for symptoms until November 6 inclusive (for those who visited the store on October 23), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed.
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October 24, 2020 |
Lowe’s South Brampton 370 Kennedy Road S, Brampton, Ontario |
The associate last worked on October 17. We were informed of their diagnosis on October 24. We proceeded to an extensive cleaning and disinfecting of the premises on October 26 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 27. *We encourage customers who visited the store between October 14-17 inclusive, to monitor for symptoms until October 31 inclusive (for those who visited the store on October 17), and call Telehealth Ontario at1-866-797-0000 if needed. |
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October 26, 2020 |
Réno-Dépôt Pointe-Claire 400, boulevard Brunswick, Pointe-Claire, Quebec |
The associate last worked on October 18. We were informed of their diagnosis on October 26. We proceeded to an extensive cleaning and disinfecting of the premises on October 26 after closing the store. We also duly notified local public health authorities of the situation and of the measures taken at the store before reopening the store on October 27. *We encourage customers who visited the store between October 14-18 inclusive to monitor for symptoms until November 1st inclusive (for those who visited the store on October 18), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed. |
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October 26, 2020 |
Réno-Dépôt Beauport 225, avenue Joseph Casavant, Quebec, Quebec |
The associate last worked on October 22. We were informed of their diagnosis on October 26. We proceeded to an extensive cleaning and disinfecting of the premises on October 26 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 27. *We encourage customers who visited the store between October 13-16 and October 19-22 inclusive to monitor for symptoms until November 5 inclusive (for those who visited the store on October 22), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed. |
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October 26, 2020 |
Réno-Dépôt Sainte-Foy 3131, avenue Blaise-Pascal, Quebec, Quebec |
The associate last worked on October 22. We were informed of their diagnosis on October 26. We proceeded to an extensive cleaning and disinfecting of the premises on October 26 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 27. *We encourage customers who visited the store between October 13-15 and October 19-22 inclusive to monitor for symptoms until November 5 inclusive (for those who visited the store on October 22), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed. |
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October 27, 2020 |
Lowe’s South Brampton 370 Kennedy Road S, Brampton, Ontario |
The associate last worked on October 22, i.e. before we proceeded to an extensive cleaning and disinfecting of the premises on October 26. We duly notified local public health authorities of the situation and discussed the measures taken at the store with them, and the store remains open. * We encourage customers who visited the store between October 14-22 inclusive, to monitor for symptoms until November 5 inclusive (for those who visited the store on October 22), and call Telehealth Ontario at1-866-797-0000 if needed. |
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October 27, 2020 |
Lowe’s Red Deer 15 Signet Close, Red Deet, Alberta |
The associate last worked on October 11. We were informed of their diagnosis on October 27. We proceeded to an extensive cleaning and disinfecting of the premises on October 27 after closing the store. We also duly notified local public health authorities of the situation and of the measures taken at the store before reopening the store on October 28.
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October 27, 2020 |
RONA Home & Garden Winnipeg (Central) 1333 Sargent Avenue, Winnipeg, Manitoba |
The associate last worked on October 22. We were informed of their diagnosis on October 27. We proceeded to an extensive cleaning and disinfecting of the premises on October 27 after closing the store. We also duly reached out to local public health authorities regarding the situation. *We encourage customers who visited the store on October 17, 18 or 22 to monitor for symptoms until November 5 inclusive (for those who visited the store on October 22), and call Health Links at 1-888-315-9257 if needed. |
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October 27, 2020 |
RONA Grande Prairie 10950-102 Avenue Gateway Power Ct, Grande Prairie (Alberta) |
The associate last worked on October 23. We were informed of their diagnosis late on October 27. We proceeded to an extensive cleaning and disinfecting of the premises on October 28 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them. *We encourage customers who visited the store between October 14-16 inclusive, or between October 19-23 inclusive, to monitor for symptoms until November 6 inclusive (for those who visited the store on October 23), and call Alberta Health Link 811 if needed. |
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October 28, 2020 |
RONA Saint-Constant 254, Montée Saint-Régis, Saint-Constant, Quebec |
The new associates who received a positive diagnosis last worked between October 25-28. We were informed of their diagnosis on October 28. We proceeded to an extensive cleaning and disinfecting of the premises on October 28 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 29. *We encourage customers who visited the store between October 15-28 inclusive to monitor for symptoms until November 11 inclusive (for those who visited the store on October 28), and call the Quebec government’s dedicated hotline at 1-877-644-4545 if needed. |
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October 29, 2020 |
Lowe’s Edmonton Gateway 10450-42nd Avenue, Edmonton, Alberta |
The associate last worked on October 25. We were informed of their diagnosis on October 29. We proceeded to an extensive cleaning and disinfecting of the premises on October 29 after closing the store. We also duly notified local public health authorities of the situation before reopening the store on October 30. *We encourage customers who visited the store between October 16-18 inclusive, or on October 21 or 25, to monitor for symptoms until November 8 inclusive (for those who visited the store on October 25), and call Alberta Health Link 811 if needed. |
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October 29, 2020 |
Lowe’s Calgary Crowfoot 90 Crowfoot Way N.W., Calgary, Alberta |
The associate last worked on October 23. We were informed of their diagnosis late on October 29. We proceeded to an extensive cleaning and disinfecting of the premises on October 29 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 30. *We encourage customers who visited the store on October 16-18 inclusive, or on October 21-23 inclusive, to monitor for symptoms until November 6 inclusive (for those who visited the store on October 23), and call Alberta Health Link 811 if needed. |
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October 29, 2020 |
Lowe’s East Gwillimbury 18401 Yonge Street, East Gwillimbury, Ontario |
The associate last worked on October 24. We were informed of their diagnosis on October 29. We proceeded to an extensive cleaning and disinfecting of the premises on October 29 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 30. *We encourage customers who visited the store on October 16, 17, 20 or 24 to monitor for symptoms until November 7 inclusive (for those who visited the store on October 24), and call Telehealth Ontario at1-866-797-0000 if needed. |
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October 30, 2020 |
RONA South Surrey 3165 King George boulevard, Surrey, British Columbia |
The associate last worked on October 23. We were informed of their diagnosis on October 30. We proceeded to an extensive cleaning and disinfecting of the premises on October 30 after closing the store. We also duly notified local public health authorities of the situation and discussed the measures taken at the store with them before reopening the store on October 31. *We encourage customers who visited the store on October 19-23 inclusive, to monitor for symptoms until November 6 inclusive (for those who visited the store on October 23), and call 811 if needed. |