Our operations

By doing the right thing, we can reduce the environmental impact of our operations and be an agent of positive change to protect the natural heritage of future generations.

Waste management

We are committed to significantly reducing the quantity of waste generated by our operations sent to landfills. To that end, we have implemented several concrete recovery and recycling measures for cardboard, paper, plastic, dry building materials, metal, styrofoam, organic material and hazardous waste.

Energy efficiency

We can take direct action on our energy consumption—and we are doing so. When it comes to transportation, we are optimizing the routes taken by our fleet of trucks and contributing to electrification efforts, with electric vehicle charging stations at some of our stores and at our head office.

For the past several years, we have also been investing in the implementation of technologies that help us improve the energy efficiency of our buildings to help us reach the ambitious GHG emission reduction targets we have set for ourselves: by 2025, bring our GHG emissions down 40% compared to our 2016 levels, and bring them down 60% by 2030.

To do so, we have injected some $30M in our network to implement building management systems and replace lighting systems by LED ones at our Lowe’s, RONA and Reno-Depot corporate stores, as well as at our Boucherville distribution centre.

It is estimated that by the end of 2022, these two initiatives will allow us to reduce our GHG emissions by approximately 8.6% compared to 2016, which is the equivalent of removing more than 2,675 vehicles from the roads.

Product take-back program

All of our corporate stores recover customers' products that would be hazardous to the environment if they were sent in landfills at the end of their useful life: compact fluorescent light bulbs, fluorescent tubes, batteries, paint, blades, and power tool bit holders. Our partners ÉcoPeinture, Product Care, Call2Recycle, and Exchange-A-Blade then dispose of the products safely or give them a second life. In addition, we are proud to be the retailer that recovers the largest number of batteries in Québec and that offers the highest number of paint collection points in Canada. In 2021, we recovered more than 1,850 tons of paint, to say nothing of the 125 tons of batteries and 95 tons of bulbs and fluorescent tubes that our partnerships stopped from going to landfills. Lowe’s Canada was even awarded a tenth Leader in sustainability award by Call2Recycle to recognize its commitment toward battery recycling in 2021.

Withdrawal of plastic bags

As part of our efforts to reduce the environmental impact of our operations, we announced at the beginning of the year that we would be progressively eliminating single-use plastic shopping bags from our entire store network. This initiative will further our efforts–initiated in 2018 through the implementation of a fee on plastic bags– to encourage our customers to change their shopping habits and opt for more sustainable options.

Starting in June 2022, we will progressively withdraw single-use plastic shopping bags from our Lowe’s, RONA and Reno-Depot stores across the country. We will offer customers reusable bags, for which profits will be donated to Nature Conservancy of Canada to support conservation projects across the country.